Privacy Policy

1. Information We Collect

We collect information that you provide directly when you create an account, request a demo, or contact us. This includes your name, email address, company name, and role. We also collect usage data automatically through cookies and similar technologies.

2. How We Use Your Information

We use collected information to provide and improve our services, communicate with you, ensure security, and comply with legal obligations. We do not sell personal information to third parties.

3. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+) and at rest (AES-256), regular security assessments, and access controls aligned with the principle of least privilege.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting privacy@novatria.com.

5. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. You may also have the right to restrict or object to processing. To exercise these rights, contact us at privacy@novatria.com.

6. Sub-processors

We use carefully selected sub-processors to deliver our services. A complete list is maintained in our Trust Center. We notify customers of sub-processor changes with 30 days' advance notice.

7. International Transfers

Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant authorities.

8. Contact

For privacy-related inquiries, contact us at privacy@novatria.com.